State Farm® Insurance Agent Alice Kwon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamira Foster
June 1, 2026
5
out of
5
rating by Tamira Foster
"Mario was very thorough in explaining all the coverages while saving me money. Would recommend to anyone needing help finding a good rep!"
We responded:
"Tamira, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alice Kwon’s Team—we are always here to help!"
Darryl Young
May 26, 2026
5
out of
5
rating by Darryl Young
"Great Job"
We responded:
"Thank you so much for the 5-stars, Darryl! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Juliana
May 26, 2026
5
out of
5
rating by Juliana
"I had an excellent experience speaking with Tom!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alice Kwon’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Owings Mills ."
Alan Reyes
May 26, 2026
5
out of
5
rating by Alan Reyes
"Mario helped me figure out my billing question and he was very thorough and helpful"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alice Kwon’s Team. "
I C
May 21, 2026
5
out of
5
rating by I C
"Tu is awesome! He has great customer service! He's very patient he has no problem explaining things to you. If anything pop up he'll call and let you know personally. If you choose this agent asks for Tu!!!"
We responded:
"Thanks so much for the amazing review, I! We really appreciate your support here in Owings Mills . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Trish Nguyen
May 19, 2026
5
out of
5
rating by Trish Nguyen
"TU TRAN is the best. He always so helpful and friendly whenever we need help."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alice Kwon’s Team! We deeply appreciate your kind words here in Owings Mills . "
Lang Tran
May 11, 2026
5
out of
5
rating by Lang Tran
"Tu is great. He helped me with my insurance and paid attention to detail. Highly recommend."
We responded:
"Lang, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alice Kwon’s Team is just a call or email away!"
Kendra Williams
May 7, 2026
5
out of
5
rating by Kendra Williams
"Good morning, It's has been a pleasure of speaking to Ms Lauren each and every time I call State Farm and when she answers the the phone. Ms Lauren has thee best personality and her patience is literally out of this world also I must add on very well mannered and is so so very helpful. I gave Ms Lauren 5 stars for kindness and her loving attitude etc. Thank you again Ms Lauren great job 👏 Kendra Williams Jones"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alice Kwon’s Team! We deeply appreciate your kind words here in Owings Mills . "
Sarai Velasquez
May 5, 2026
5
out of
5
rating by Sarai Velasquez
"I spoke to Mario and he was incredibly helpful and explained each coverage precisely. He was super nice and has great customer service skills. Would recommend him 100 times over."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alice Kwon’s Team. "
Darwin Rodriguez
April 27, 2026
5
out of
5
rating by Darwin Rodriguez
"Mario was a huge help start to finish! He made the whole process smooth and stress-free. He took the time to explain everything clearly and made sure I understood all my options without feeling overwhelmed. He was professional, responsive, and genuinely cared about helping me get the right coverage. I strongly encourage you to ask for Mario— he’ll get you right!"
We responded:
"Thanks so much for the fantastic rating, Darwin! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Nathaniel Anthony
April 23, 2026
4
out of
5
rating by Nathaniel Anthony
"Laura Winston was great, she did a great job of helping me with what i needed. Thanks Laura"
We responded:
"Thank you for taking the time to share your positive experience! We are so pleased to hear that you are satisfied with your interactions with State Farm Agent Alice Kwon’s Team. "
Sherice G
April 22, 2026
5
out of
5
rating by Sherice G
"Lauren is friendly, professional, and most importantly, incredibly helpful. Every question I’ve had and every request I’ve made has been handled quickly and flawlessly. I truly appreciate her excellent service and highly recommend this insurance team to anyone looking for a reliable insurance representative."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alice Kwon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Sanams Properties
April 21, 2026
5
out of
5
rating by Sanams Properties
"Talked to Lauren today. She was very courteous and helped to resolve my issue very quickly. Alice Kwon firm has been providing good service and good rates on my Auto, Home and Rental Properties."
We responded:
"Thanks so much for the fantastic rating, Sanams! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Ana Rodríguez
April 21, 2026
5
out of
5
rating by Ana Rodríguez
"Opening a car insurance after buying your first car can be so overwhelming. Luckily I encountered Mario and he explained everything so well that made opening up my first car insurance under my own name so easy. Thank you Mario highly recommend."
We responded:
"Ana, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alice Kwon’s Team—we are always here to help!"
Anita Jones
April 13, 2026
5
out of
5
rating by Anita Jones
"I just recently joined state farm in November 2025. Unfortunately I had to a file a claim for non- accidental coverage for my car in February 2026. Agents Tu, Josephine and Lauren were not just AMAZING but continue to provide OUTSTANDING support and assistance with all aspects of this claim ( I hope I didn't leave anyone who I've had contact with out). The entire team maintained professionalism during this process and look forward to working with THIS team in the future. 5 stars aren't high enough ✨️"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alice Kwon’s Team. "
Reina Cardona
April 6, 2026
5
out of
5
rating by Reina Cardona
"Affordable. Ease. Great customer service. The three words I would use to describe my experience opening up my car insurance for my partner and I. Mario helped us to make sure we obtained the best insurance that fit our needs. Thanks Mario!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alice Kwon’s Team. "
Jennifer Espina
March 31, 2026
5
out of
5
rating by Jennifer Espina
"Katherine E .,made the whole car insurance process quick, easy, and completely stress-free—which I especially appreciated with my super busy schedule. She was incredibly helpful, answered all of my questions, and took the time to double-check everything to make sure it was correct. I really liked how she made sure I fully understood my coverage and options instead of rushing through anything. On top of that, she found me a great price on my car insurance, which was the cherry on top. I highly recommend working with her if you’re looking for someone reliable, thorough, and efficient!"
We responded:
"Thank you for taking the time to leave such a great review, Jennifer. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Troy Alston
March 24, 2026
5
out of
5
rating by Troy Alston
"I had a wonderful experience working withTu"
We responded:
"Thank you so much for the 5-stars, Troy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."
Marie Weeks
March 20, 2026
5
out of
5
rating by Marie Weeks
"Customer representative Tu Tran was wonderful. He took care of my issue, keep me informed and resolved it. I do appreciate all that he has done."
We responded:
"Marie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alice Kwon’s Team!"
Eling Castillo
March 13, 2026
5
out of
5
rating by Eling Castillo
"Customer service was amazing. Kat helped me get all the information I needed! So helpful!"
We responded:
"Thank you for your kind review of State Farm Agent Alice Kwon’s Team. We appreciate it!"
kashay watkins
March 2, 2026
5
out of
5
rating by kashay watkins
"Best Agent Ever literally got insurance very fast. Very well mannered and understanding this is the best auto insurance company."
We responded:
"We are grateful for your 5-star review, kashay! Thanks for taking a moment to share your positive rating of State Farm Agent Alice Kwon’s Team here in Owings Mills . "
Kya Jenkins
February 23, 2026
5
out of
5
rating by Kya Jenkins
"J D was very helpful. I had multiple issues to discuss. He helped me to solve them all and possibly start another life insurance policy. It was my pleasure working with him."
We responded:
"Thank you for taking the time to leave such a great review, Kya. We strive for excellence in all things insurance and are grateful for your positive feedback. "
mesfin eshete
February 19, 2026
5
out of
5
rating by mesfin eshete
"Best customer service and great price quote He answer all my questions and response Email me as he promised all info. Thanks for Joseph"
We responded:
"Thanks so much for the amazing review, mesfin! We really appreciate your support here in Owings Mills . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Araceli Peralta
February 16, 2026
5
out of
5
rating by Araceli Peralta
"This insurance is so good and the customer service is amazing thank you Juan for always helping me and answering my questions!"
We responded:
"Araceli, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alice Kwon’s Team here in our Owings Mills office. "
Blanche Dorsey
February 5, 2026
5
out of
5
rating by Blanche Dorsey
"Very good experience, they are the best!"
We responded:
"Thank you so much for the 5-stars, Blanche! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."